in pro series basic. - the screen of e-file clients has gone completely blank and no one at Intuit has and idea of how to fix it

[seatackle]

My screen showing  efile clients when completely blank except for the numbers I

was on the phone with Intuit for over 2 hours and they could not resolve the issue.

Has anyone else experienced a problem list this?

[IRonMaN]

I assume that you resorted to step 1 in computer issues and rebooted your computer?

[seatackle]

YES.  ANY OTHER IDEAS

[IRonMaN]

Have you tried reinstalling the software?

[rcooley25]

Yes. Go get drunk on fireball. Things will look alot better then.

[seatackle]

YES NOTHING SEEMS TO WORK

[IRonMaN]

Do you have another computer available to try  downloading the software on?

[rcooley25]

I had something similar happen to me while suffering headaches. I went to thehead doctor and he said my brain was completely blank.

[Intuit_Isham]

@seatackle Can you share logs? You will find the option under Help->Send Logs