I can't correct error code 604 for a tax client. the file won't allow to open

[ruiztax559]

How can I fix it?

[Just-Lisa-Now-]

So youve got the program open, you choose one certain file and it says "error code 604" ....thats it?

Do other files open?

[Intuit_hieu]

can you share with us the screen shot of the error? Usually the 604 error mean the application needs to be updated.