I anyone else having problems getting Form 4136 accepted by e-file

[jkelsey]

Form 4136 is passing final review in ProSeries but the return(s) are rejecting. 

[Taxman19551]

I have the same issue.  I've tried filling in the information in Part I, "Information about your business" and that didn't help either.  I'm sure the last update messed something up with the form.

[jkelsey]

Thanks for your reply, I wouldn't doubt it.

I think this is the most trouble we've experienced with the software since we started using it umpteen years ago.

[CTS3]

Same issues as everyone else. Form 4136 appears ready but keeps getting rejected. I have filled everything out imaginable on the form 4136 yet it rejects every time. No help from Intuit and deadline is Monday. What is the timeline to have this fixed??????

[aelaw]

After the update every single return in my program suddenly has a 4136 even the ones which were previously filed successfully which never had a 4136 included.  I called ProSeries directly and was told to "try again tomorrow" but not offered any certainty it would be fixed. 

[SoDak]

We're having the same issue.

[SoDak]

Same issue here, too.  And, am wondering when this will be fixed.

[Royal]

Preparers who use Ultra Tax are filing  returns with 4136 without a problem.

[jkelsey]

Thank you for sharing that with me/us. 

[Skylane]

@IntuitKate   forms availability shows 4136 ready for print and efile.  Lots of posts to the contrary. Any chance of checking the issue and letting us know? 

Thanks

[kwperry]

Same issue, e-file rejections.  Return Rejected says “Data in the return is missing or invalid.  Please double check your entries.  Review entries on Form 4136, Credit for Federal Tax Paid on Fuels, correct all errors.”  I cannot find any errors, all data is entered and the return passes the final review.

[Flinders]

Do you know of a "work around"?!?

[jkelsey]

I have not found a work-around and by the other comments I don't believe anyone else has either. I can't find that Intuit is working on a patch or update but I certainly hope they are. I have the same issue with F172 that has not been approved yet. 

[2873wheatland]

Same issue here. Everything passes final review. Anyone have a work around or know when this will be fixed?

[DSK-78Kal-48]

No quick zoom button at the top of form to access schedule?

IRS does not explain the problem or reason for rejection adequately.

[kbs162]

I am having the same issue so I am having my clients sign the Form 1040 in case it is not ready to go my March 2nd (Farmers) so I can take the returns to the post office to get postmarked on March 2nd.  ProSeries is having way way too many issues this year and I am about ready to go to Drake.  At least if it has problems, it is way cheaper so I will be paying less for having problems.  I have also found out that Form 172 is also not available.  Last year we had to prepare it outside of the program and attach it as a PDF which, although required some additional time, worked.  This year, if i attach it, the program will still not let me e-file the return.

[2873wheatland]

I was on the phone with Intuit for quite sometime. She told me they are aware but have no idea how long before a fix. They are suggesting mailing in returns. My clients that are owing tax due I will mail if not fixed by Monday. But the clients getting large refunds will not like that solution. Who knows how long before their refunds will come. So I am going to take off the 4136 and efile federal and states and then do an amendment once the matter is resolved. I worry about loosing clients over this. ( I do think it is an Intuit issue not federal).

[IntuitKate]

Hi @Skylane our team is looking into this.  @kwperry I've added you to the current investigation so you will receive email status updates.  

We are researching Efile Reeject - "TotalFuelTaxCreditAmt' must be equal to Form 4136. If you are having another unexpected behavior on this form, please contact support. Our support specialists need a formal ticket, a clear summary of the topic and a client case file to investigate the behavior you're seeing. They have the tools to determine if it’s a quick fix, a change in instructions, a new unexpected behavior or one we’re already reviewing.

Reporting it through the proper channel ensures your specific case gets documented and addressed by the people who can fix it.

Help us help you by heading over to ProSeries Support so we can take a closer look!

[Flinders]

@IntuitKate I would appreciate being added to the Form 4136 issue to get status updates. I have the same problem....rejected and I tried everything I could to fix!! We have until Monday and it's not possible for me to get a form 1040 signed as the taxpayer is out of the state!

[IntuitKate]

Hi @Flinders I've added you to receive status updates via email. 

[jkelsey]

I think I am going to extend their return and pay the tax owed via EFT and file them once the form(s) have all been approved. I have informed the clients that their tax due will be withdrawn March 2nd (farm returns) anyway so it won't be an inconvenience and shouldn't come as a surprise to them. In the meantime I will inform the farm clients with a refund of the situation so they're not wondering why their return has not been filed yet. 

[jsaum]

I would like to be added to the list as well. We are getting the same reject information as everyone else.

[IntuitKate]

Hi @jsaum  You've been added you to the list as well. 

[Michelle46]

I would like to be added as well. 

[greenfarms]

please update when this is fixed we have tried everything possible to get it fixed on our end and still getting rejected.  The postage costs and extra paper used should be billed to Intuit!

[IntuitKate]

@Michelle46 I've added you as well.