Upon starting up ProSeries I get the following error message: "ProSeries has detected a mismatch between the client rows displayed on Homebase and the client files in your data folder", and then recommends to run Homebase Maintenance to correct it.
When I run Homebase Maintenance I get "No errors found".
Anybody else having this problems? Am I missing an update?
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I get the message now and then, it usually finds 1 file (most of the time its a new client I worked on the day before) and I tell it to fix it...no clue what needed to be fixed but it doesnt seem to goof anything up, so I let it do its thing.
I was getting the same message, and at the same time, I can no longer edit or view any of my Custom Homebase views. Clicking on them, or the "add/edit custom views" under the homebase ribbon menu causes the whole program to freeze & eventually crash.
We all ran the maintenance tool, and since it wasn't finding errors, we just turned off the alert.
We're getting the same message every time we restart ProSeries 2020. Same thing happens - when I say "Yes" it doesn't find any mismatches. Do we risk missing an ACTUAL mismatch if we select "No, do not show this again"?
@ckshea13 wrote:
Do we risk missing an ACTUAL mismatch if we select "No, do not show this again"?
Ive been wondering the same thing.
I also Googled the error message, and got taken to this web page: https://http-download.intuit.com/http.intuit/CMO/proseries/resources/user_guide/ty11/Guide-Pro/7%20-...
However, it looks like the page was written for ProSeries 2008, and most of the suggestions to re-sync or otherwise repair the data bases, aren't options in ProSeries 2020.
I also get the same error every time I start ProSeries. It doesn't find any errors and obviously doesn't fix anything. I started getting this message last week 5/5 or 5/6 approx. Just another program bug I guess.
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