File Locked by Proseries 2022 Network

[KatB]

My client file is locked by ProSeries 2022 Network and I can't seem to find anyone at Intuit that knows how to unlock it. Has anyone else had this issue and had success with getting the file unlocked? I have tried to rename it and that does not work. Please help!

[Just-Lisa-Now-]

does it say Locked because its currently in use?

https://proconnect.intuit.com/support/en-us/help-article/save-data-file/file-currently-locked-anothe...

[KatB]

No. It's locked by ProSeries.

[Just-Lisa-Now-]

I hate playing 20 questions, so you cant open it at all, or you cant make changes to it?

Try highlighting the file in Homebase, then hit Tools > Lock/Unlock Client 

[KatB]

I tried this as well. 

[Just-Lisa-Now-]

I don't work with network installations at all, so thats all I got, sorry.  

@Intuitjhaze  can you add anything to this?

[dkh]

Do you backup (using PS not some other program) your client files on a regular basis ?     If yes, can you restore the file.