File locked by another user

[neycpa]

The power went off while I was in the middle of a return.  Now that the power has been restored I can not open that return.  The program says "file locked by another user".  I am a single user shop, so that can not be the case.  How do I fix this error so I can open this return and continue to work on it?  Thank you for your response!

[Just-Lisa-Now-]

Does this help at all?

https://proconnect.intuit.com/community/help-articles/help/error-this-file-is-currently-locked-by-an...

or this?

https://proconnect.intuit.com/community/proseries-discussions/discussion/how-do-i-unlock-a-client-af...

[BobKamman]

Wear a mask.  Wash your hands.  Always use battery backup and surge protector.