Error Messsage on E-Filed return

[tonyg]

Spouse SSN and Spouse Name Control in the return must match the e-file database. 

I rechecked the name and SSN had the client call Social Security office to validate the accuracy of his name and SSN.  I resubmitted the return and got the same error code R0000-503-02.  Contacting IRS is a bear...   Any suggestions as to why the reject?

Thanks

[Just-Lisa-Now-]

do they have multiple middle or last names? IRS may have the wrong name as "last".

[taxes96786 · Accepted solution]

Do you have a copy of the prior filed return? Does the information match. Have the client register on the IRS website and check the information there.

[tonyg]

The name used on the tax return matches the name on Economic Impact Payment letter received.