Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Error message: paid preparer code does not have a valid 5 digit ero pin (only on business returns) why

cmorrow
Level 2

Why this error message only on business returns, not 1040's.  How do I correct?  ERO pin is entered correctly.

0 Cheers
3 Comments 3
Balance1
Level 1

can't get into my  Lacerte 

 for 2021

0 Cheers
Accountant-Man
Level 13

Delete the PIN and re-enter it.

** I'm still a champion... of the world! Even without The Lounge.
0 Cheers
deb514
Level 3
  1. I am having a similar issue. I’m using Basic Pro Series for all my returns except for a few business returns which I have the Professional ProSeries doing PPR.  No issues on the Basic but I’m getting that same error on the Professional software. 
0 Cheers