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EFIN error suddenly today trying to E-File

taoseno
Level 3

I tried e-filing a  bunch of individual returns today but keep getting EFIN error. I went into Preparer Info and the firm info and the preparer code was gone. I have re-entered all of the details but I am still getting the same error. Anyone else?

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

If TOOLS >License Product doesn't help, you'll have to call support Monday morning.  When's the last time you uploaded your EFIN Summary Application to Intuit?  You might want to grab a copy of that, in case they want you to upload it to reactivate the EFIN associated with your license.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taoseno
Level 3

Thanks Lisa! Re-licensing the software got me going yesterday............