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    • Created with Sketch. See what's trending for the upcoming tax season. View ProSeries Hot Topics.
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    efiling

    mcbs6
    Level 2
    ‎07-07-2020 06:42 PM

    When I try to efile a return I get an error message that my ProSeries must be updated but when I update it states that my ProSeries is all updated what can I do to solve this problem

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    3 Comments 3
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎07-07-2020 06:54 PM

    refresh.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    mcbs6
    Level 2
    ‎07-08-2020 06:33 AM

    tried that didn't work

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    Just-Lisa-Now-
    Level 15
    Level 15
    ‎07-08-2020 06:53 AM

    Sometimes it takes more than once, or you may have better luck closing ProSeries, restarting the computer then running Refresh Updates from the Windows Programs menu.

    refresh2018.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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