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efiling

mcbs6
Level 2

When I try to efile a return I get an error message that my ProSeries must be updated but when I update it states that my ProSeries is all updated what can I do to solve this problem

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

refresh.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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mcbs6
Level 2

tried that didn't work

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Just-Lisa-Now-
Level 15
Level 15

Sometimes it takes more than once, or you may have better luck closing ProSeries, restarting the computer then running Refresh Updates from the Windows Programs menu.

refresh2018.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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