Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

EF Status not updating

TMac
Level 2

Submitted returns 1/27 - showed success. EF Status still showing as "Ready to Transmit" as of 1/30. If try to transmit again, says its already been converted and transmitted. Is there an issue with the status updating? Need to know files were sent successfully.

0 Cheers
4 Comments 4
Jim-from-Ohio
Level 11
Level 11

May be stuck, try this: Efile Center > Highlight return > Efile > Elecontric Filing > Update Ackknowledgement Status of Selected Returns/Payments

 

TMac
Level 2

Hi @Jim-from-Ohio, Thanks. I did try that and a few other refresh, update installed program, restart, etc. options and they are still showing as Ready to Transmit, but it also won't let me transmit again saying that I did that already.

0 Cheers
Camp1040
Level 11

Try selecting the convert and transmitt option under the efile tab, you may have selected convert only.

0 Cheers
TMac
Level 2

No, I selected convert and transmit under the E-file tab. Now, what I just did differently was efile right in the return in the File Electronically Tab. I got the same, green thumbs up, transmitted successfully window. But at least it didn't say already transmitted. And NOW the status finally changed from ready. So, must be a bug. Its as if me using the convert and transmit in the Efile tab - its not going anywhere. I have to do from within the return looks like. I always used the Efile dashboard. Thanks for help everyone.