I am having problems e filing returns for 2023 because I used 2023 pro series basic and for 2024, I am using pro series professional is that normal? is anyone else having the same issue?
What kind of problems are you having?
My client filed 2021, received president recovery rebate plus refundable credit for 3 children.
Now 2022 filing EIC reduced and the new amount not updated for creditable tax payment?
I contacted Pro Series who told me the IRS changed the rules, only withholding allowed no longer EIC?
Huh???
Help for a workaround the associate showed me how to increase the withholding without EIC!
Thanks for your professional assistance!
Dr. Charles Hills, JD
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