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delay in getting the login screen

Rainman1966
Level 3

When entering ProSeries I get the welcome screen but it usually takes some time before the login screen appears.  In some cases the login in screen pops up behind the welcome screen.  Anyone else having this issue? 

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

sometimes.  It tends to act weird like that if I have other things running n the background.   Do you have a cloud backup running all the time or anything else that loads up before ProSeries?  I feel like PS dosnt allocate resources very efficiently.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Rainman1966
Level 3

Thank you for the response.  I do not have any backups to a cloud and if I check the Task Manager it shows nothing else running.  Since the software is on my computer I do not think my VPN is an issue.  Thank you again and I am looking forward to filing a few tax returns on the season opening Monday.

MICHAELMARS
Level 5

I believe if automatic updates is on, it checks for updates before you can sign in.

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