Client won't transfer

[taxguymike]

I have one client that won't transfer to the 2020 program.

The 2019 1040 was filed on time with no issues but when I bring up the transfer screen in the 2020 version, that client doesn't show up.

Has anyone else run into this situation?

[Just-Lisa-Now-]

Youve double checked the file name?
maybe go back into 2019 and rename it?

[JaMorri · Accepted solution]

yes, check the file path on the prior return. You will need yo use that same path in the transfer window.

[taxguymike]

Thanks. I don't know why I didn't think of that.