Efile return when taxpayer is deceased and getting a refund

[tscott1205]

What are the steps to efiling a return when the taxpayer died during the year and he is getting a refund

[Just-Lisa-Now-]

Pretty much the same as any other return, but you need to include the 1310 for the representative to claim the refund.

[tscott1205]

How do you get rid of the error messages?

[tscott1205]

Pro Series tech support is useless

[tscott1205]

When you call they say it is a 30 - 40 minute wait and 20 minutes in they disconnect the call

[JaMorri]

What is the error message?

[Just-Lisa-Now-]

Certain returns for deceased people may not be able to be Efiled, you should be able to click the yellow ? button on the toolbar when youre on the 1310 and have an error and read the requirements.