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Business (1065, etc) files transferred to new PC lost e-file information

Level 3

I use ProSeries on a Windows PC - I recently transferred from a Windows PC to a Mac Mini with Parallels and Win 11 in that so followed customer service and moved all the files from prowin22 to new prowin22 folder and imported all clients.

Personal Returns - 100% of them I was able to update with checking their efile for updates.

Business Returns - 0% of them updated. So already efiled returns show as ready to efile.


Any thoughts? Much appreciated

Pro Series 2022

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2 Comments 2
Level 8

I think this might be a customer service call

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Level 15
Level 15

Highlight the returns in the EFCenter, then choose Update Acks of Selected Returns and that will pull the EF info back in