I am unsure if this is a unique issue or a common one. Is there a known issue with scrolling using the mousepad in this 2021 version? I cannot move through the screen without immense difficulty.
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I honestly cant recall seeing any complaints about mouse issues with ProSeries. I dont see any notations about any conflicts or issue in the hardware requirements specs for ProSeries.
What is your set up?
i7 processor
64-bit OS
Windows 10 Home
16GB RAM
Other than those computer specs all I did was install the software normally with no special modifications. When I scroll the pages seem to be less responsive than webpages and documents. A big scroll only moves a few lines on ProSeries whereas on a webpage or document it can move me a few pages.
This could just be a feature Intuit has. I am used to scrolling quickly but the software doesn't appear to allow that at least with my mousepad. The scrolling is smoother with a mouse but I still can't scroll quickly through forms.
Could be a conflict with particular mousepad driver, my screen seems to scroll as expected, but I use an old fashioned Logitech mouse with a tail.
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