Trying to e-file a 2018 1040 with ProSeries. Won't go through because, I'm told, my software hasn't been updated. I run the update routine, but there are no new updates. Try to e-file again, no, no, my software hasn't been updated. Does anyone have any ideas?
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This has been asked a ba-zillion times and I have NO clue why PS does it this way.
Look under Updates and then down to "refresh". THAT supposedly is how to solve the issue.
This has been asked a ba-zillion times and I have NO clue why PS does it this way.
Look under Updates and then down to "refresh". THAT supposedly is how to solve the issue.
You need to use one of these 2 methods to REFRESH updates to fix this.
@abctax55 wrote:I have NO clue why PS does it this way.
Because the developers are lazy and rather than actually FIXING a problem, they did this as a work-around.
For some reason the program has a fit when it has been updated many times. Rather than fixing the actual problem, they added the "refresh" to have it delete the old updates.
What a friggin' cop-out.
And "we" have to answer the same question over, and over, and over, and over....... esp. Lisa.
The regular update button should just do it then and avoid all the BS.
Thank you so much!
It finally worked after running update and refresh updates 5 times. What a piece of crap and we pay $5,000 to $6,000 to be abused like this.
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