2 factor authenication

[Don H]

I am angry, because I feel I have been suckered by Intuit.

I went with 2 factor authentication for one primary reason:  The promise of a 12 hour timeout, as opposed to the 30 minute.

That 30 minute timeout is the most irritating trigger point in my life.

Give us what you promised.

[TaxGuyBill]

Actually, they just said the IRS was changing the requirement to 12 hours.  They didn't actually say they were changing the software to 12 hours.

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/upgraded-login-securit...

[Just-Lisa-Now-]

Where did you see that 12 hour promise?

[Don H]

So Intuit suckered me by implying they would go along with the IRS change.

If I hadn't been with Intuit and its predecessor since 1992, I would leave you guys.

[Don H]

See my above comment

[sjrcpa]

We guys are peer users of Intuit software. Intuit representatives rarely come here.

[IRonMaN]

The people posting responses here are the original Intuit suckers ---------- you are just late to the party.

[IntuitAngela_13]

@Don H 

The change to the 12 hour timeout is currently scheduled for a future release in TY21.

We wanted to make customers aware of 2 factor authentication and provide the opportunity to opt in prior to this change being released.

[PATAX]

Whether it is 30 minutes or 12 hours, it is all a bunch of nonsense! Many of us have a one person office. Do they really think someone is going to come in to our office to log on to Pro Series? What a bunch of crap! Take a look at my avatar, if someone gets into my office, do you think they are going to get out? I'm not worried. Just my opinion.

[TaxGuyBill]

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@IntuitAngela_13 wrote:

We wanted to make customers aware of 2 factor authentication and provide the opportunity to opt in prior to this change being released.

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Huh?  Why on earth would you intentionally do that?  You wanted people to opt-in to something that does doesn't exist yet and/or does not work properly?  Are you serious, that was intentional???

[IRonMaN]

Sounds a little like “unexpected behavior that will be corrected in a future update” 😁

[IntuitGabi]

We currently have a survey in regards to 2FA, if you have a moment we'd appreciate your participation. Thank you!