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Proseries updates too frequent on hosted platform

Agange1
Level 1

From previous experience using hosted environments we understood the host would do all updates in the background but I am prompted to update Proseries several times a week. Why am I constantly getting bothered with this when it should be automatic in the background?  

3 Comments 3
BhumaL
Employee
Employee

Are you seeing the popup while launching ProSeries.?

Please provide the screenshot of the popup.

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Judy A
Level 3

This doesn't just happen when we forget to run the update on Thurs/Fri.  Every once in awhile it won't allow a Convert/transmit because you need to run another update....numerous in a week.  The other preparer is correct.  

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Agange1
Level 1
 

popup.png

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