Agange1
Level 1

From previous experience using hosted environments we understood the host would do all updates in the background but I am prompted to update Proseries several times a week. Why am I constantly getting bothered with this when it should be automatic in the background?  

BhumaL
Employee
Employee

Are you seeing the popup while launching ProSeries.?

Please provide the screenshot of the popup.

0 Cheers
Judy A
Level 3

This doesn't just happen when we forget to run the update on Thurs/Fri.  Every once in awhile it won't allow a Convert/transmit because you need to run another update....numerous in a week.  The other preparer is correct.  

0 Cheers
Agange1
Level 1
 

popup.png

0 Cheers