Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- ProSeries Letters not showing
ProSeries Letters not showing
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
JimKMA
Level 1
03-17-2025
10:11 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Just to add to the stress today, our client letters are not showing in any of our modules when you print or view a return.
So I thought maybe they got turned off but when I go to Print options the only letter listed to be printed is the "Custom Client Specific Letter", all the other letters are not showing, just disappeared.
Is anyone else having this issue?
Labels
2 Comments 2
Anonymous
Not applicable
03-17-2025
03:05 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hi @JimKMA
If you are unable to see the list of Letters, contact ProSeries for help so they can troubleshoot with you on this. Keep us updated if there was a resolution for you.
JimKMA
Level 1
03-21-2025
10:24 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
They started showing up a few hours later.
