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- ProSeries Letters not showing
ProSeries Letters not showing
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JimKMA
Level 1
10 hours ago
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Just to add to the stress today, our client letters are not showing in any of our modules when you print or view a return.
So I thought maybe they got turned off but when I go to Print options the only letter listed to be printed is the "Custom Client Specific Letter", all the other letters are not showing, just disappeared.
Is anyone else having this issue?
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1 Comment 1
IntuitGabi
Community Manager
5 hours ago
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Hi @JimKMA
If you are unable to see the list of Letters, contact ProSeries for help so they can troubleshoot with you on this. Keep us updated if there was a resolution for you.
