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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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LLSMITH326
Level 2
12-17-2020
09:09 PM
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I am enrolled with Refund Advantage and they tell me that I can opt-in to various bank products. However, when I attempt to Opt-In, I get this message: "Invalid Acceptance
We’re sorry, only the following individuals may sign the Agreement on behalf of the business: Business Owner or EFIN Owner"
Even though I am the Business Owner/EFIN Owner, Refund Advantage says my software (Pro Series' information me i.e., SSN or DOB is misspelled or not matching, and they need to update it.
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