LLSMITH326
Level 2
‎12-17-2020 09:09 PM
I am enrolled with Refund Advantage and they tell me that I can opt-in to various bank products.  However, when I attempt to Opt-In, I get this message: "Invalid Acceptance
We’re sorry, only the following individuals may sign the Agreement on behalf of the business: Business Owner or EFIN Owner"
 
Even though I am the Business Owner/EFIN Owner, Refund Advantage says my software (Pro Series' information me i.e., SSN or DOB is misspelled or not matching, and they need to update it.
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