After todays update, all tax returns printing to pdf cause Proseries to crash. Any fixes?
Best Answer Click here
This discussion has been locked. No new contributions can be made. You may start a new discussion here
We are actively looking into this issue.
Edit: A hotfix to resolve this issue has been released.
I'm having same problem. reinstalled proseries. reinstalled adobe acrobat. updated windows. didn't seem to solve the problem.
It has crashed sporadically all season and they all seem to be due to a print command. I just reopen it and move on. So far no loss of data.
Trying to find a solution may be a futile effort on our end.
We are actively looking into this issue.
Edit: A hotfix to resolve this issue has been released.
Hi Matt,
What is the fix for this issue? I have several systems with this issue.
Hi @rrojas the hotfix mentioned above is automatic, so if you are on the latest version of ProSeries, you may be running into a different issue with similar symptoms.
Please send an email to proseries_engineering@intuit.com with as much information as possible, including
Thank you,
Matt
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.