Hi @rrojas the hotfix mentioned above is automatic, so if you are on the latest version of ProSeries, you may be running into a different issue with similar symptoms.

Please send an email to proseries_engineering@intuit.com with as much information as possible, including

• when the issue started for you
• how frequently the issue occurs
• what version of the product you are running on the different machines
• what differences there are between the machines that see the issue vs don't, if you know of any
• what you have tried so far
• any other patterns you might have noticed

Thank you,

Matt