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    Proseries Basic TY23 Federal Information worksheet partially blank

    Clarissa
    Level 3
    ‎02-02-2024 02:33 PM

    When filling out the client's information worksheet, a portion of the form is blank.  I've never seen this issue before.  I've downloaded the updates.  Any suggestions?

    Thanks!

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    1 Best Answer

    Accepted Solutions
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎02-02-2024 02:34 PM

    Thats a font scaling issue with your display settings, this should help


    https://accountants.intuit.com/support/en-us/help-article/display-preferences/proseries-menu-options...


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

    View solution in original post

    3 Comments 3
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎02-02-2024 02:34 PM

    Thats a font scaling issue with your display settings, this should help


    https://accountants.intuit.com/support/en-us/help-article/display-preferences/proseries-menu-options...


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    Clarissa
    Level 3
    ‎02-02-2024 02:56 PM

    Thank you Lisa.

    Just purchased new monitors. Had the font on 150% switched to 100% and now the form populates.

     

    Just-Lisa-Now-
    Level 15
    Level 15
    ‎02-02-2024 02:58 PM

    Excellent, glad it was an easy fix!


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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