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Program losing settings
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HGNCPA300
Level 2
02-10-2024
09:51 AM
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My Desktop version of ProSeries keeps losing the settings on my standard letters. Can someone tell me why? I open the letter to edit it, do my edits, save them and it prints fine for that client. After I close the client and log off the program, when I log back on the settings have reverted back to the standard. How can I fix this, or does tech support need to know about it?
1 Comment 1
Frustrated-in-I
Level 8
02-10-2024
10:42 AM
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I’m having no problems editing and savings the changes. Are you saving the changes BEFORE closing the letter to return normal input?
