Problems with last update (2021 ProSeries Professional)

[Taxes-by-Rocky]

As a result of the last update pushed out (for downloading the 2022 package), within the 2021 ProSeries Professional package, the "Update" feature now opens the ProWin21/32-bit subfolder (with dlls).  That is, the update feature has lost its way.......but at least the Homebase database is back!!

Please correct.  Thank you.

[Dusty2]

You do know that there is no one here from support and this post is of no use, correct?

[Taxes-by-Rocky]

It's become therapy Dusty.

[Brian_Christian]

Well, 

The engine team actively monitors this site (I am on the engine team) so not only can you get help, if its program and not tax specific, we can also fix bugs if we can confirm its systemic and not environmental. And or generally help in whatever way we can.

Having said that, we may ask for logs and a deeper description of what is happening when you are working in the program.

We did have a known issue concerning Download Next Year that we have fixed and will be releasing this week (possibly tomorrow). So wanted to post here as notification.

Hope this is helpful

[Taxes-by-Rocky]

Much appreciated!