"Print" option not always available to print forms

[DG6]

I notice that sometimes the 'print' option is not available. I have experienced this with client letter, 2-year comparison, 5-yr summary and invoices. This only happens sometimes. To resolve, I have to close the file and reopen it. All of my print settings are correct. Is anyone else experiencing this issue?

[IRonMaN]

I've noticed it with the letter.  I typically don't print the 2 year comparison or 5 year summary so I don't know about those.

[DG6]

Slava, thanks for replying. Are you having to close the file and reopen as well or have you found a workaround.  

[IRonMaN]

I had to exit the client when it has happened.

[Just-Lisa-Now-]

Its some weird glitch, if you save/exit the return then reopen it, the options are available.

Have you tried just using CTRL+S and saving the file?  maybe its the Save part that triggers it to become available, rather than the closing and reopening of the file?

[dascpa]

I posted this workaround previously - rather than close and reopen the file, go back to the state and then back to the Fed.  You can then print - at least that works with the letter.

[IRonMaN]

Yeah, that works too.

[Frustrated-in-IL]

The professional tax program costs over $7000 with the discount for early pay.  The manual with all the necessary work arounds is another $7000.

[IRonMaN]

I did find a copy of the manual for only $6950 on ebay.

[Frustrated-in-IL]

Yeah, I saw that.  I was going to bid at the last second, not realizing it was “BUY IT NOW”.  Lost out to a CPA known as “Name your Refund”.

[IRonMaN]

Speaking of print options, suddenly I have slip sheets printing with my Minnesota returns.  I never print slip sheets but suddenly Intuit decided I should.😮 

ProSeries is like a box of chocolates. 

[Frustrated-in-IL]

More like a box of chocolates on a 100 degree day.  You really don’t know what your gonna get!