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- My employee user is unable to Print or E-File returns in ProSeries 2023
My employee user is unable to Print or E-File returns in ProSeries 2023
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JAR
Level 1
02-08-2024
07:10 PM
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I need to know if anyone else has had this problem. I set up my employee with tax preparer user access. She is unable to print returns and is not being allowed to e-file returns. She keeps getting a message that she does not have a fast path license. I have walked her through both print setups and licensing.
Can someone make a suggestion?
1 Comment 1
Just-Lisa-Now-
Level 15
02-08-2024
07:55 PM
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Assuming shes been added to your account and the program was downloaded through your Intuit account
Tools > License Products
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
