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Is anyone having problems printing out the first page of a client letter? The printing on the first page runs off the right edge of the paper and gets cut-off.

JorgeM
Level 1
It started a few days ago in Pro-Series 25 but I just noticed that it happens in 24 and 23 as well. Is anyone else having this problem?
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1 Comment 1
LGColeman
Level 1

Yes!! I just posted an answer on a different thread reporting the same problem.

https://accountants.intuit.com/community/proseries-tax-discussions/discussion/re-printing-letters-ri...

Basically, open the underlying .RTF file located in the ProWin25/common folder and change the paper size to Letter. Restart ProSeries & the letters worked for me after that.

Hope this helps.