JorgeM
Level 1
It started a few days ago in Pro-Series 25 but I just noticed that it happens in 24 and 23 as well. Is anyone else having this problem?
0 Cheers
LGColeman
Level 1

Yes!! I just posted an answer on a different thread reporting the same problem.

https://accountants.intuit.com/community/proseries-tax-discussions/discussion/re-printing-letters-ri...

Basically, open the underlying .RTF file located in the ProWin25/common folder and change the paper size to Letter. Restart ProSeries & the letters worked for me after that.

Hope this helps.