IRS notice

[PATAX]

Client dropped off IRS notice CP14 today, which states approximately $5,000 due. It is dated July 10th. Clients return was electronically filed on May 30th. Client mailed in the payment with the voucher for approximately $4,800. The check did not clear until June 23rd. The IRS noticed dated July 10th does not give them credit for the $4,800 payment. Plus they charged around $150 in interest / penalties, which is okay. Since the check cleared, do you think I should call them as the third party designee? Not sure if I will be able to get through. Or should I wait and let it work through the system and hope the IRS corrects it with a subsequent notice? Thanks

[garman22]

Me personally, Im waiting until they correct in house. This a perfect example of paths crossing. 

[Just-Lisa-Now- · Accepted solution]

The computers spit out those notices on a set schedule, they don't know if a payment has been made in the past 30 days or not.   If they paid, just disregard.

[abctax55]

I explain it as the right hand automatically sends out the notices; the left had collects payments.  And the right hand doesn't know what the left hand is doing.

Just wait and it "should" all filter out correctly.

[Accountant-Man]

Great reason to pay electronically.

[PATAX]

@Accountant-Man yeah I think you are right. Only drawback is it's one more thing that we are responsible for.

[Accountant-Man]

Since the pandemic in 2020 for 2019 returns, I encouraged my clients to pay electronically, either through the software or online themselves.