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ProSeries Freezes When Saving

KPham79
Level 1

Good evening. I recently got a new computer running Windows 11 - my old one ran Windows 10. Now whenever I go to save a client's file, ProSeries freezes. I have to open task manager and kill the program. If I go to File -> Save As, it saves just fine. File -> Save causes the problem. The other odd thing is this is only happening with every version except 2022. ProSeries 22 works just fine while 21 on down all have this freezing issue. Does anybody know why? Windows, ProSeries, drivers, etc. are all fully up-to-date. Thank you. 

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1 Comment 1
Just-Lisa-Now-
Level 15
Level 15

This is a known issue, please Reply on this thread for follow up in how this is being resolved

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/re-windows-11-updates-2...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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