I spoke too soon

[Jim-from-Ohio]

what is this message about administration access?

[hilliardcouple]

I'm having the same issue

[cbarnes]

Came here to ask the same thing.

[pamers]

I'm shut out of my software???

[Jim-from-Ohio]

me too!  i have a client in the lobby!

[Jim-from-Ohio]

i am back in! phew.. i lost 2.5 minutes!

[pamers]

now I am able to log in

[ashkans]

I am getting access issue requesting admin access what's that ? It's a deadline for Business and why i should get this issue exactly the last day 

[hilliardcouple]

I just got back in as well

[pamers]

well, that was weird  

[ashkans]

ok everyone , please update the proseries the problem will be resolved. go to all apps and scroll down to proseries 2023 and select repair and updates 

[ajp]

I'm getting this too.  I was just going to post.  I found a solution post from intuit that was listed about four days ago, but their solution isn't working because logging on to the administrator account is "having problems" right now too. 

[lori3]

I was just able to sign in myself. I see their website says it is down so they are obviously having tech problems on their end...ON DEADLINE DAY!  While ago, I was in it but couldn't transmit so today may be a real nightmare.

[SL855]

Same here. And on the corporate deadline of all days. Tried rebooting, running as administrator, repairing updates, and resetting password to no avail.

It seems like it's affecting the website as well. Getting this on all devices and browsers, even in incognito.

[ashkans]

please go to all apps and scroll down to find proseries 2023 and click on repair and update will be resolved. 

[SL855]

Already did that and it did not fix it. It's working now though, it seems whatever was going on Intuit's side is fixed.

[The_AntiTax_Man]

.@Intuit_Gabbi

I successfully logged onto PS23 earlier this AM.  However, I experienced a problem with the ProSeries 2023 update mid AM today.  I got bumped off-line mid AM. When I tried to relog-in to PS23 I got a message to email my Administrator and the log-in failed.  I do not have PS23 on a network. I have a stand-alone set up.  Hence, there is no Administrator to email and there are no Admin permissions to be had on my PS23 set up.

I ran the ProSeries 2023 "Tools -Repair Updates" routine under the windows start button.  After running the "Repair Updates I was able to log-in to PS23.

I know, weird. Maybe this only affected me?  Just a "heads up" if others PS23 users are experiencing this issue with the PS23 update this AM.

Many, many gremlins this season in PS23.  Good luck to you all!

[IntuitGabi]

Hi all, 
Retry log in if you haven't already. Let us know if you are still experiencing issues in this thread below. Give this Reply a cheer if you were able to log in successfully.

Thanks! 
-Gabi