jeanmarc
Level 4
12-06-2019
11:47 PM
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My software is up to date so why am I getting this.
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taxiowa
Level 9
12-06-2019
11:47 PM
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No wgs, that will not work. Go to your windows uninstall program feature and choose Proseries 2018. Choose unistall. It will look like you are uninstalling the entire Proseries, but then it comes up with a list to choose from to pick which states you want to uninstall. Choose IL only because nobody likes Ilinois anyway. Then when you open Proseries you will have to re-check IL as one of your states and do an update. No files will be affected.
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Terry53029
Level 14
12-06-2019
11:47 PM
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I have been filing IL returns without problems, have you tried to uninstall state, and do a new update
wgs2
Level 2
12-06-2019
11:47 PM
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I'm having the same problem. How do you "uninstall" a state? Do you mean simply remove the state from the affected return?
garman22
Level 13
12-06-2019
11:47 PM
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Hahahaah!!! Iowa speaks the truth. No one likes Illinois and I live here. :laughing:
wgs2
Level 2
12-06-2019
11:47 PM
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My son lives in Illinois! LOL! This procedure worked, however, in my network situation, I only got the "list" on the admin computer. There was no list on the workstation. Thank you, so much!
garman22
Level 13
12-06-2019
11:47 PM
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Glad you can print! I live in burbs and in the city during off season. Chicago is beautiful although corrupt. :open_mouth:
wgs2
Level 2
12-06-2019
11:47 PM
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I was incorrect about the workstation computer. I just didn't go far enough for the list to appear. Thank you again!
taxiowa
Level 9
12-06-2019
11:47 PM
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No wgs, that will not work. Go to your windows uninstall program feature and choose Proseries 2018. Choose unistall. It will look like you are uninstalling the entire Proseries, but then it comes up with a list to choose from to pick which states you want to uninstall. Choose IL only because nobody likes Ilinois anyway. Then when you open Proseries you will have to re-check IL as one of your states and do an update. No files will be affected.