I can't open Proseries Professional 19

roriggs · ‎07-15-2020

I get the icon asking if I want program updated. I check ok but nothing happens

AshleyatIntuit · ‎07-15-2020

Close ProSeries, go to the Windows icon, and all programs, under the folder for ProSeries 2019, click on Repair Updates.

roriggs · ‎07-15-2020

Finally I went to the "Tool - Connected Customer" on the program menu and it opened!

AshleyatIntuit · ‎07-15-2020

Connected Customer is the tool that prompts your Customer Account Number and zipcode, which is used for licensing purposes, that then prompts the software to relicense. Good to know.

I can't open Proseries Professional 19

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