Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Fixed Asset Manager - Printer Driver Invalid?
Fixed Asset Manager - Printer Driver Invalid?
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
totto
Level 1
12-07-2019
09:51 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
We just migrated our entire company to print via an active directory shared printer, rather than printing directly to the printer.
This is working well for everyone except our VP of finance, who is only having trouble with Fixed Asset Manager. When the new printer is selected as her default printer, the program will not properly display it's "Print" page. Instead it complains that the printer driver is invalid.
I've tried selecting a different printer from the drop-down list is Fixed Asset Manager but the problem persists. If the system default printer is the active directory hosted printer (a Canon IR-C3525) then the Print option fails.
We have verified the correct driver is installed with the printer vendor and all other printer functions work without issue when printing from other software.
This is preventing any printing from within Fixed asset manager and is a critical issue for us.
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
1 Comment 1
fouber
Level 1
07-20-2021
04:55 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
QuickBooks FAM does not recognize long printer names. Shorten your default printer name and restart FAM.
