Fast Path validation check

[Shirley79]

I see this has happened to others in prior years.  When I try to e-file, I get the message "Feature requires Fast Path validation check - connect to internet".   I am connected to the internet - I have already e-filed 4 returns - my license has been validated under Tools and it is current.   Help!!! 

[Just-Lisa-Now- · Accepted solution]

Heres what Intuit says about it, https://proconnect.intuit.com/support/en-us/help-article/assets/resolving-fast-path-errors-proseries...

You may need to Repair Updates, rather than just Update Products. Go to the Windows Start menu and find ProSeries 2022, under it will be a Repair Updates option, try that.

[Shirley79]

I called Support this morning and after 38 minutes on the phone (a lot of the time on hold), they used Glance and went through the license verification again for me.  

I e-filed about three more returns afterwards and then I got the message again, so repeated the same process.

Not liking this when the software costs so much.

Thank you for your help.