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There not installing, they indicate that there installed but when I go to update the same files continue to be needed installed.
Sometimes you need to go through the PC's menu(Windows icon) on the bottom left and click on PS 2021 Tools Repair updates. Mine just worked.
@MMURUA I'm sorry to hear that you are experiencing issues with updating your program.
Could you please send us some of your log files?
Go to the Help menu and select Send Logs. That will create a ProSeriesLogs.zip file on your desktop.
Please send that file to proseries_engineering@intuit.com so we can investigate your issue.
I had this exact same issue. I called support and was on the phone with them for quite some time. Noting worked. Eventually they had me re install from scratch by doing the following and it worked.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.