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Electronic Funds Withdrawal

jhammer
Level 1

I'm trying to file a return with an EFW and the "Balance due amount from return" is not automatically calculating.  It's only happening with one client; I've been successful with others.  Anyone else having this issue?

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6 Comments 6
Just-Lisa-Now-
Level 15
Level 15
You're sure you have the return marked for EFile?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Terry53029
Level 14
Level 14

Did you check box for electronic funds withdrawal ?

jhammer
Level 1

Yes

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jhammer
Level 1

Yes, unchecked and re-checked

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Terry53029
Level 14
Level 14

Never had an issue like that, but try restarting computer, then try again. Be sure you have it marked for efile, there is a balance due, and  box for electronic funds withdrawal is checked

IRonMaN
Level 15

I wouldn't waste time fighting with the system.  If you are only having an issue with one client either have them mail in a check or go to direct pay on the IRS website.


Slava Ukraini!