I'm trying to file a return with an EFW and the "Balance due amount from return" is not automatically calculating. It's only happening with one client; I've been successful with others. Anyone else having this issue?
Did you check box for electronic funds withdrawal ?
Yes
Yes, unchecked and re-checked
Never had an issue like that, but try restarting computer, then try again. Be sure you have it marked for efile, there is a balance due, and box for electronic funds withdrawal is checked
I wouldn't waste time fighting with the system. If you are only having an issue with one client either have them mail in a check or go to direct pay on the IRS website.
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