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EF Status not updating

TMac
Level 2

Submitted returns 1/27 - showed success. EF Status still showing as "Ready to Transmit" as of 1/30. If try to transmit again, says its already been converted and transmitted. Is there an issue with the status updating? Need to know files were sent successfully.

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3 Comments 3
Jim-from-Ohio
Level 11
Level 11

May be stuck, try this: Efile Center > Highlight return > Efile > Elecontric Filing > Update Ackknowledgement Status of Selected Returns/Payments

 

TMac
Level 2

Hi @Jim-from-Ohio, Thanks. I did try that and a few other refresh, update installed program, restart, etc. options and they are still showing as Ready to Transmit, but it also won't let me transmit again saying that I did that already.

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Camp1040
Level 11

Try selecting the convert and transmitt option under the efile tab, you may have selected convert only.

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