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E signature

Bonnie
Level 3

I just signed up to use the 5 free esignatures, or at least one of them. I cannot get beyond selecting (and verifying) and seeing the appropriate documents (signature page and tax returns). 

I go to the client, go to esignatures, "request", get my client's returns verified, and then I can't get to where I would approve sending the request to the client.

What am I missing?

The program shows I have 5 esignatures available, but I can't use them. The program knows I want to use them.

TIA for your help.

Bonnie

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