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Does anyone have a problem with the program crashing and not letting you send returns this year?

jenny1
Level 1
 
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IRonMaN
Level 15

Shutting down when printing seems to be a popular issue but are you saying you are having an issue transmitting returns?


Slava Ukraini!

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4 Comments 4
IRonMaN
Level 15

Shutting down when printing seems to be a popular issue but are you saying you are having an issue transmitting returns?


Slava Ukraini!
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IRonMaN
Level 15
Call support - they would love to hear from you.

Slava Ukraini!
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Just-Lisa-Now-
Level 15
Level 15
I've seen a few crash/Efile issues as well...its just the program gets overloaded and isnt able to complete a task.

Reboot the computer and try again, same issue?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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SColletti
Level 2

Mine is crashing all the time...........saving, printing, switching over to the state......go let the dogs out, come back......it's just gone.  It's unacceptable.  I was just on the phone with "an expert" again and while we were talking it crashed 3 times.  I was trying to e-file a return and each time I signed on and tried to e-file, it knocked me out.

I hope everyone calls and asks for some type of credit or refund.

 

 

 

 

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