christijoguhn
Level 3
02-12-2023
01:11 PM
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A client's return rejected due to dependent's IP PIN not being valid... Taxpayer, and spouse both have them/ I entered... but they never got anything for the dependent- minor, nor did they have this issue last year.
What is the easiest/quickest way for them to acquire one? I believe online- it asks for information that would be related to the Taxpayer/Spouse- but nothing that would deal with the minor.
An
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Skylane
Level 11
02-12-2023
01:30 PM
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There’s a retrieval tool in here somewhere, but I’ve never used it successfully… if all else fails, think paper.
https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin
If at first you don’t succeed…..find a workaround