Child tax credit not calculating?

[stacydobson]

I have a client with two children eligible for the $3K child tax credit.  Married filing jointly AGI is just over 73K.  Advanced payments totaled $3K.  The software is calculating no additional child tax credit due when I believe it should be an additional $3K.  I don't have the boxed checked in the dependent section stating they are not eligible.  Am I missing something?

[Just-Lisa-Now-]

Look at the 8812, whats on Line 5? it should be 6000.

[stacydobson]

It is 6K, but it's not translating to the return.

[Just-Lisa-Now- · Accepted solution]

You have to follow the money...scroll down further, you should see 3000 on Line 14i that should transfer to Line 28 of the 1040. Where does it go wrong?

[stacydobson]

Strange.  I see it now.  Thank you for your help.