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- Cant create new user, getting Ref/Error code 25625
Cant create new user, getting Ref/Error code 25625
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aalmazaney
Level 1
3 weeks ago
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I am the Admin user and trying to create 3 new accounts. I'm successful in creating 2 accounts so far. The 3rd account, I am able to enter phone number and verify with code. Immediately after, the next screen shows "Your request couldn't be processed...Ref code: 25625"
I've already cleared browser cache, but still same error.
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Kathi_at_Intuit
Moderator
3 weeks ago
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Hi @aalmazaney Glad to see you in the Community and thanks for posting about your request couldn't be processed Ref code: 25625. We recommend reaching out to ProSeries Support. They would be able to assist you with this.
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