blank return printing out with no name or numbers

[Rangers199411]

i am printing out a 1040 return and the screen shows all the numbers but when i print it out no numbers appear on the form.

[AshleyatIntuit]

Have you attempted to print to PDF?  What displays when you do?  You can print to PDF by selecting the PDF on the print screen.

[Rangers199411]

Hi hope you are doing well. I have always printed  using the print option on the menu bar or on the side which displays refund amounts or balance due amounts. never had this happen before.

[AshleyatIntuit]

Try doing FILE and going to PRINT, then hit the CREATE PDF button, see if it still happens then.